Contact

Contact Us

We would love to hear from you! If you have any questions, feedback, or inquiries, please feel free to reach out to us using the contact information provided below.

Address:
DreamHouseEra
Whitby, ON, L1N 9C4
Canada

Phone:
Customer Service: (905) 431-4992

Email:
Customer Support/General Inquiries: DreamHouseEra.cs@gmail.com

Social Media:
 Instagram: https://www.instagram.com/dreamhouseera/

Business Hours:
Monday - Friday: 6:00 a.m. - 6:00 p.m.
Saturday - Sunday: 6:00 a.m. - 3:00 P.M.

Feel free to contact us during our business hours, and we'll be happy to assist you. Thank you for choosing DreamHouseEra.

Contact Us

We would love to hear from you! If you have any questions, feedback, or inquiries, please feel free to reach out to us using the contact information provided below.

Address:
DreamHouseEra
Whitby, ON, L1N 9C4
Canada

Phone:
Customer Service: (905) 431-4992

Email:
Customer Support/General Inquiries: DreamHouseEra.cs@gmail.com

Social Media:
 Instagram: https://www.instagram.com/dreamhouseera/

Business Hours:
Monday - Friday: 6:00 a.m. - 6:00 p.m.
Saturday - Sunday: 6:00 a.m. - 3:00 P.M.

Feel free to contact us during our business hours, and we'll be happy to assist you. Thank you for choosing DreamHouseEra.

Privacy policy

This Privacy Policy outlines how DreamHouseEra collects, uses, and manages the personal data of consumers in compliance with the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Collection of Personal Information

We may collect personal information from you when you visit our website, register an account, place an order, subscribe to our newsletter, or interact with us in any other way. The types of personal information we may collect include:

• Name
• Contact information (email address, phone number, mailing address)
• Payment information (credit card details)
• Demographic information (age, gender, etc.)
• User preferences and browsing behavior

2. Use of Personal Information

We use the personal information we collect for the following purposes:

• To process and fulfill orders
• To communicate with you regarding your orders, inquiries, or requests
• To personalize your experience and tailor our offerings to your interests
• To send promotional emails, newsletters, and marketing communications (with your consent, where required by law)
• To improve our website, products, and services
• To prevent fraud and enhance the security of our website and transactions

3. Disclosure of Personal Information

We may disclose your personal information to third-party service providers who assist us in conducting our business operations, such as payment processors, shipping carriers, and marketing agencies. We require these third parties to handle your personal information securely and in accordance with applicable privacy laws.

We may also disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Data Security

We are committed to ensuring the security of your personal information and have implemented appropriate technical and organizational measures to safeguard it against unauthorized access, disclosure, alteration, or destruction.

5. Your Information Rights

You have the following rights regarding your personal information:

• The right to access: You have the right to request access to the personal information we hold about you.
• The right to rectification: You have the right to request the correction of any inaccurate or incomplete personal information.
• The right to erasure: You have the right to request the deletion of your personal information under certain circumstances.
• The right to restrict processing: You have the right to request the restriction of processing of your personal information under certain circumstances.
• The right to data portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
• The right to withdraw consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights or to submit a privacy-related inquiry or complaint, please contact us using the information provided in the "Contact Us" section below.

6. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

DreamHouseEra
70-10 Bassett Blvd.
Whitby, ON, L1N 9C4
Email: DreamHouseEra.cs@Gmail.com
Phone: (905) 431-4992

Thank you for trusting DreamHouseEra with your personal information. We are committed to protecting your privacy and ensuring the security and confidentiality of your personal data.

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing," or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

To opt out of the “sale” or “sharing” of your personal information collected using cookies and other device-based identifiers as described above, you must be browsing from one of the applicable US states referred to above.

• Q: Are there any in-store locations?

A: Unfortuantely there currently are no in-store locations. All products will be sold via website/delivery.

• Q: What is the best way to contact you?

A: You can find out contact information in the 'contact us' section, along with various other pages.

• Q: Are you available on social media?
  
  A: Yes, you can find us on Instagram, Twitter, Facebook, pinterest, and tikok. All handles @dreamhouseera

• Q: Do you deliver on weekends?

A: We do not deliver on weekends. Orders can still be made, but will not begin processing until Monday (with exception to certain holidays)